Resources in Massachusetts
What To Do in a Mental Health Crisis
Important Information About Crisis Care
True North Psychiatry is an outpatient psychiatric practice that provides scheduled appointments only.
We do not provide emergency services, crisis evaluations, or same-day urgent assessments.
If you are experiencing a mental health crisis, it is important to seek immediate help through the appropriate emergency or crisis resources listed below.
π¨ Call 911 or Go to the Nearest Emergency Department If You:
β’ Feel unsafe or at risk of harming yourself or others
β’ Are experiencing thoughts of suicide or violence
β’ Are unable to care for yourself or remain safe
β’ Are experiencing severe or rapidly worsening psychiatric symptoms
Emergency departments are equipped to provide immediate evaluation and stabilization.
π Massachusetts Crisis Support Options
988 Suicide & Crisis Lifeline
β’ Call or text 988
β’ Available 24/7
β’ Free and confidential
β’ For emotional distress, suicidal thoughts, or mental health crises
Massachusetts Mobile Crisis Intervention (MCI)
β’ Provides in-person crisis assessment and support when appropriate
β’ Accessed through local emergency services, hospitals, or behavioral health systems
β’ Often available as an alternative to emergency department care
π After-Hours & Urgent Needs
True North Psychiatry does not provide:
β’ After-hours crisis coverage
β’ Emergency phone consultations
β’ Same-day urgent psychiatric evaluations
If you need urgent help outside of your scheduled appointment, please use the resources above.
π§ Ongoing Care
If your symptoms worsen or your needs change between visits:
β’ Use your scheduled follow-up appointments to discuss concerns
β’ Contact the practice during business hours for non-urgent matters
β’ Understand that referral to a higher level of care may be recommended if your needs exceed the scope of outpatient treatment
π§ You Are Not Alone
Reaching out for help during a crisis is a sign of strength.
Emergency and crisis services exist to support you when immediate care is needed.
If you are unsure whether your situation is urgent, err on the side of safety and contact emergency services or 988.
True North Psychiatry
Outpatient Psychiatric Care β’ Scheduled Appointments Only